Terms of use

CabSplit helps travellers find other travellers going the same way so they can share a ride from the airport. By using the CabSplit website or app — as a guest or with an account — you agree to these terms and to our Privacy policy.

1. CabSplit only introduces travellers

CabSplit is a meeting tool. We do not provide transport, check anyone's identity, background or intentions, arrange or guarantee any ride, or take part in any payment between travellers. Every arrangement you make — meeting, sharing a taxi, splitting a fare — is made directly between you and the other traveller, at your own choice and risk.

2. We are not responsible for other users

To the fullest extent the law allows, CabSplit and its operators are not responsible for the conduct of any user, online or in person, including fraud, scams, theft, requests for money, false information, harassment, threats, abusive or offensive language, no-shows, or any loss, damage, injury or dispute arising from contact or meetings between users. Badges such as “Phone verified” or “Boarding pass scanned” are limited checks, not a guarantee of who someone is.

3. What is not allowed

• Fraud or scams of any kind, including asking for money, deposits, bank or card details, or payment before meeting.
• Harassment, threats, hate speech, sexual messages, or abusive and offensive language.
• Fake profiles, impersonating someone else, or giving false flight details.
• Sharing someone else's personal information, or recording people without consent.
• Using CabSplit for advertising, selling, illegal activity, or anything other than sharing a ride.
• Interfering with the service: bots, scraping, spamming requests, or trying to get around a block.

4. How we enforce these rules

We may filter or refuse abusive messages, remove content, close conversations, and suspend accounts without notice. When an account is suspended for fraud, abuse or other serious breaches, we also block the devices it was used on from the CabSplit website and app, and we may block networks used for abuse. Where we believe there is a risk to someone's safety or a crime, we may share relevant information with the police or other authorities.

5. Keep yourself safe

• Never send money in advance and never share bank, card or OTP details. Pay your share of the fare only at the end of the ride.
• Meet only in busy, public areas of the airport, and trust your instincts — you can cancel at any time.
• Tell a friend or family member who you are travelling with and share your trip from your own phone.
• Use Report and Block in the app for anything suspicious. In an emergency, contact airport security or local emergency services.

6. Your account

You must be old enough to travel independently and to agree to these terms where you live. Keep your password private; you are responsible for activity on your account. You can delete your trips or your whole account at any time from Profile.

7. The service is provided “as is”

CabSplit is provided without warranties. Flight information comes from third-party sources and may be delayed or wrong — always check with your airline. We may change, pause or end any part of the service at any time.

8. Changes to these terms

We may update these terms. The date above shows the latest version; continuing to use CabSplit after a change means you accept the updated terms.

9. Contact

To report a problem with another traveller, use Report on their profile or in your chat. For anything else, contact the CabSplit team.